An I.T. Human Resources Manager sees many resumes a day. They scan the resumes for keywords, or benchmarks to decide if a candidate is qualified for a position. Years of experience, industry experience, transitional skill-sets and education all play a part in the hiring process. Certification is one of these keywords. Certification proves that a candidate is committed, both to the process of learning, and to the subject matter they study.

As a student, certification should be the basis for:

• Choosing an IT school
• Choosing an IT career path

Because there are so many facets of I.T., there are many certification avenues to investigate. The first consideration has to be specialization.

Certification not only provides the tools and training required to deliver world-class support to every customer but it also establishes an essential set of credentials. Certifications help to establish the industry benchmarks and best practices to abide by - enabling practitioners to be consistent in the delivery of customer care.

In this knowledge-based I.T. environment, companies attempt to do more with less. The only sure way to stay abreast of constant industry and technology changes is to invest in continuous education. Companies that support employee certification can operate their networks more effectively as well as take advantage of the cost savings that come with improved efficiency. Now more than ever, professionals need certification and corporations need individuals with certification.

The Benefits of Certification

• Increases performance and productivity
• Optimize return on investment and technology features
• Reduce overall support costs and minimize system downtime
• Keep up with changing technology
• Career development advantages

For the Individual

• Provides a quantifiable milestone for achievement.
• Increases productivity, pride and job satisfaction.
• Establishes credibility and verifies mastery in the industry.
• Enhances job opportunities within the I.T. industry.

For the I.T. Organization

• Lowers operating cost and improves productivity.
• Reduces downtime.
• Increases internal and external customer satisfaction and provides more consistent quality.
• Provides a way to measure technical skills.
• Allows employees to be flexible when an organization's conditions change.
• Enhances credibility with external customers and within the organization.
• Recognizes and rewards employees by validating their expertise.
• Identifies employees who are qualified to provide leadership to team members.

For the Human Resources Manager

• Provides an internationally based assessment tool to screen new hires.
• Provides a way to determine individual and organizational training needs.
• Supports decisions to place new hires in the right position at the appropriate skill level.
• Helps to link compensation to competency.
• Supports employee retention plans - presents new challenges and career path choices to employees.
• Provides reliable benchmarks for hiring and promoting by assessing technical skills.
• Ensures that the organization is hiring top quality professionals who are business focused.
• Maximizes investment by allowing managers to accurately determine training needs.
• Provides the company confidence that contracted vendors are qualified.

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