Welcome to Careers at triOS! Below you will find a listing of our current job opportunities with our Campus Support Centre. If you do not find the opportunity you are looking for below, or are interested in exploring opportunities at one of our nine campuses, please click here.
ADMINISTRATIVE and/or MANAGEMENT OPPORTUNITIES:
CAMPUS OPERATIONS COORDINATOR (Immediate)
We are actively recruiting for a permanent full-time administrative professional with project coordination experience to join our team as a Campus Operations Coordinator at the Campus Support Centre in Mississauga.
The primary function of this role is to support the Regional Directors with their administrative and project needs. This is a critical position at the college as this role is the indisputable manager of first impressions for the campus support centre and Regional Directors. The demands placed on this position require that the employee be very friendly, confident and organized.
Specifically, the successful candidate will be responsible for managing and directing incoming telephone calls; greeting all visitors to the campus support centre; arranging meetings; compiling and distributing meeting minutes; updating, proof reading and distributing policies and procedures; compiling, analyzing and proof reading reports; preparing monthly expense reports; and undertaking other special projects and duties as assigned.
To be successful in this role you will have 3 to 5 years of experience working in an office administration capacity, with project coordination responsibilities. You will be customer focused and service oriented, and will have excellent verbal and written communication skills. Advanced Microsoft Office (Outlook, Word, Excel and PowerPoint), and keyboarding skills are required to be considered for this role. You will be expected to work within deadlines and objectives with minimal supervision.
HELP DESK TECHNICIAN (June 2013)
We are actively recruiting for a permanent full-time Help Desk Technician, to work with our Campus Support Centre team in Mississauga.
The primary function of this position will be to provide technical support for resolution or escalation of online systems and desktop/workgroup related problems or requests initiated by distance education students and online facilitators. The Help Desk Technician (Distance Education) provides high quality customer support by utilizing excellent customer service skills and technical expertise, researching, analyzing, resolving and responding to basic-to-complex questions and problems via telephone and email, within specified service level metrics, for the Desire2Learn Learning Management System.
In addition, the successful candidate will provide direct assistance to the distance education team in portal development and population as well as the direct support of triOS' typical infrastructure. The Help Desk Technician (Distance Education) will act as the initial point of contact for technical problems and perform troubleshooting tasks and problem diagnosis. Help desk support may also include the setup, installation, and configuration of desktop and server hardware and software in all triOS locations.
The ideal candidate will be customer focused and service oriented; will be confident working independently as well as in a team setting; will have strong organization skills and will be detail oriented; is self-motivated; has effective verbal and written English communication skills; and will be proficient in all Microsoft Office applications. It is preferred that the successful candidate will have the MCITP or MCSA certification.
This position is considered a permanent full-time position, working Monday - Friday, 11:30 a.m. to 8:30 p.m.
DIRECTOR OF ADMISSIONS – GTA REGION (Immediate)
We are actively recruiting for a Director of Admissions – GTA Region to join the triOS College admissions team. The primary purpose of this position is to train, supervise, manage and advise campus Education Consultants to successfully drive the entire admissions process at the campus level for the Brampton, Mississauga, Toronto, Scarborough and Oshawa campuses.
Key responsibilities:
- Managing the GTA region sales quotas for the respective admissions representatives annually, quarterly and monthly
- Directing and overseeing the admissions process for the GTA region campuses from point of inquiry through enrollment
- Ensuring consistency across the GTA region with respect to administering protocol for lead follow-up, contracts, admissions paperwork, business development, outreach and interviewing
- For the GTA region, evaluating and resolving student inquiries, issues and problems escalated from an admissions perspective
- Analysing the triOS College Administration System (TCAS) reports for GTA region campuses to determine effectiveness of admissions team interviews, closing rate and terminations
- Providing monthly enrollment reporting and projections to the Regional Director of Admissions
- Representing the college at various gatherings and conferences related to admissions; Developing and managing relationships with major funding providers
- Establishing and maintaining rapport with the student body and staff to promote referrals
- Hiring and training admissions team members; Completing performance reviews of all direct reports
- Overseeing and managing GTA region admissions team involvement in trade shows and events
- Promoting the college at campus open houses and various other events
Key Qualifications:
- Post-secondary degree in sales or business
- Minimum of 5 years’ of increasingly responsible experience in an admissions capacity at a higher education institution
- Minimum of 2 years’ sa.es management experience
- Demonstrated ability of working with quotas and meeting and exceeding sales targets
- High level of ethical admissions standards and commitment to client satisfaction
- Working knowledge of MTCU and WSIB regulations regarding admissions
- Extensive knowledge and skills working with Microsoft Excel, Word and PowerPoint
- Excellent written and spoken command of the English language
- Ability to maintain confidentiality
- A self-directed individual that shows a high level of initiative and can competently work in a fast-paced, high pressure environment
- Ability to resolve complex issues and provide appropriate and creative resolutions when required
- This position will require the successful candidate to have a valid Ontario driver’s license and reliable vehicle
DIRECTOR OF ADMISSIONS – SOUTHWESTERN ONTARIO REGION (Immediate)
We are actively recruiting for a Director of Admissions – Southwestern Ontario Region to join the triOS College admissions team. The primary purpose of this position is to train, supervise, manage and advise campus Education Consultants to successfully drive the entire admissions process at the campus level for the Windsor, London, Kitchener and Hamilton campuses.
Key responsibilities:
- Managing the Southwestern Ontario region sales quotas for the respective admissions representatives annually, quarterly and monthly
- Directing and overseeing the admissions process for the Southwestern Ontario region campuses from point of inquiry through enrollment
- Ensuring consistency across the Southwestern Ontario region with respect to administering protocol for lead follow-up, contracts, admissions paperwork, business development, outreach and interviewing
- For the Southwestern Ontario region, evaluating and resolving student inquiries, issues and problems escalated from an admissions perspective
- Analysing the triOS College Administration System (TCAS) reports for Southwestern Ontario region campuses to determine effectiveness of admissions team interviews, closing rate and terminations
- Providing monthly enrollment reporting and projections to the Regional Director of Admissions
- Representing the college at various gatherings and conferences related to admissions; Developing and managing relationships with major funding providers
- Establishing and maintaining rapport with the student body and staff to promote referrals
- Hiring and training admissions team members; Completing performance reviews of all direct reports
- Overseeing and managing Southwestern Ontario region admissions team involvement in trade shows and events
- Promoting the college at campus open houses and various other events
Key Qualifications:
- Post-secondary degree in sales or business
- Minimum of 5 years’ of increasingly responsible experience in an admissions capacity at a higher education institution
- Minimum of 2 years’ sa.es management experience
- Demonstrated ability of working with quotas and meeting and exceeding sales targets
- High level of ethical admissions standards and commitment to client satisfaction
- Working knowledge of MTCU and WSIB regulations regarding admissions
- Extensive knowledge and skills working with Microsoft Excel, Word and PowerPoint
- Excellent written and spoken command of the English language
- Ability to maintain confidentiality
- A self-directed individual that shows a high level of initiative and can competently work in a fast-paced, high pressure environment
- Ability to resolve complex issues and provide appropriate and creative resolutions when required
- This position will require the successful candidate to have a valid Ontario driver’s license and reliable vehicle
MANAGER, ACADEMIC SERVICES (Immediate)
We are seeking a Manager of Academic Services to join our team at the triOS Campus Support Centre in Mississauga.
Key responsibilities include developing program policies, procedures, rules and regulations and managing the overall development and revisions of curriculums up to and including submissions to the MTCU; collaborating on developing strategies to support a positive and stimulating learning experience for students and staff and maintaining existing Quality Assurance Programs. This position supervises Faculty Heads, Program Advisors, and the Dean of Technology. The successful candidate must have excellent presentation and MS Office skills as well as demonstrated experience managing projects and teams. Familiarity with adult education principles and curriculum design is required as well as knowledge of career training programs and instructional techniques.
Minimum experience includes 5 years of teaching and/or management experience in a comparable educational environment, and 3 years of project management experience. Experience working with Government is an asset. A bachelor’s degree or equivalent post-secondary education is necessary and adult education and teaching experience is preferred.
This position will require the successful candidate to have a valid Ontario driver’s license and reliable vehicle.
To be considered for current and / or future administrative or management opportunities with triOS College, please submit your resume in MS Word or PDF format to hrmanager@trios.com or via fax to (905) 814-8905. Please state the position for which you are applying in the subject line. All successful candidates will be required to complete a criminal background check.
ONLINE FACILITATION OPPORTUNITIES:
General Requirements for all Online Facilitator Opportunities
To be considered for any of the Online Facilitator opportunities successful candidates must have demonstrated knowledge of online delivery methods and principles gained either through previous training or experience in online facilitation.
Primary responsibilities for all Online Facilitator opportunities include facilitating online learning in an interactive and professional environment, instruction, grading, providing individual feedback on student deliverables, moderating and participating in online class discussions. The Online Facilitator will be required to host weekly online office hours using web conference software.
To be successful as an Online Facilitator you must demonstrate professionalism combined with intermediate MS Office skills, superior English communication and organizational skills.
All Online Facilitator positions are considered part-time, and virtual office hours are “on demand” except for specific live sessions to be conducted by the facilitator online, based on the course schedule. All positions will be contracted for short-term assignments on an ongoing basis, and applicants must be available from late spring to fall.
Please see below for specific Online Facilitator opportunities and apply via the application method at the bottom of this page.
ONLINE FACILITATOR – SUPPLY CHAIN & LOGISTICS PROGRAM
We are actively recruiting for a Supply Chain & Logistics professional interested in joining our team as an Online Facilitator. To be considered for this opportunity you will have post-secondary education in business management and 5 to 10 years practical experience working in supply chain management preferably within both purchasing and transportation. The ideal candidate will have their PMAC, P.Log, CITT and / or other relevant industry certifications.
ONLINE FACILITATOR – NETWORKING & TECHNOLOGY PROGRAM
We are actively recruiting for experienced Information Technology Professionals / Computer Engineers / Computer Technical Support Professionals to provide effective online teaching for our online Network Specialist program. To be considered for this opportunity you will have a minimum of 3 – 5 years related IT experience. You must be A+, Net+ and MCITP certified or be willing to become certified.
ONLINE FACILITATOR – BUSINESS PROGRAM
We are actively recruiting for an experienced business professional to join our team as an Online Facilitator for our business programs. To be considered for this opportunity you will have post-secondary education in Business Management and 3-5 years of practical experience in marketing, human resources and Canadian business.
ONLINE FACILITATOR – MICROSOFT OFFICE APPLICATIONS PROGRAM
We are actively recruiting for a business professional experience in Microsoft Office Applications. To be considered for this opportunity you will have post-secondary education, 3-5 years of practical experience in a business environment, advanced knowledge of Microsoft Office 2010 Applications including Word, Excel, PowerPoint, Access and Outlook. Preference will be given to applicants that are Microsoft Office Certified.
ONLINE FACILITATOR – CPA PAYROLL PROGRAM
We are actively recruiting for experienced payroll professionals to provide effective online facilitation for our online Accounting and Payroll Coordinator Program. To be considered for this opportunity you will have your CPA certification, formal education in Accounting and Payroll, excellent MS Office skills, and a minimum 5 years’ experience in the field.
ONLINE FACILITATOR – ACCOUNTING PROGRAM (SIMPLY ACCOUNTING, QUICKBOOKS AND ACCPAC)
We are actively recruiting for an accounting professional to join our team as an Online Facilitator for our Accounting program. To be considered for this opportunity you will have post-secondary education, a minimum of four years of practical experience in a business environment or two years teaching experience in the financial accounting field. In addition you will have experience working with computerized accounting systems including ACCPAC, Simply Accounting and QuickBooks.
To be considered for current and / or future online facilitation opportunities with triOS College, please submit your resume in MS Word or PDF format to hrmanager@trios.com or via fax to (905) 814-8905. Please state the position for which you are applying in the subject line. All successful candidates will be required to complete a criminal background check.
We thank all applicants for their interest; however only those selected for an interview will be contacted.
For more info, CALL us now at 1-888-282-3893 or Request Information with our EMAIL FORM above.