Technology

Network Support Technician

Gain expert knowledge on network configuration and be part of the fast-paced technology industry.

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About The Program

Students enrolled in the Network Support Technician program will have the opportunity to write two industry certification exams upon graduation.

Career Opportunities

As a Network Support Technician graduate, you will qualify for positions such as: Computer Network Technician, LAN Administrator, LAN Technician, Network Support Technician, Server Administrator, and WAN Technician.

*Note that some career and education option may require advanced degrees and further training or experience.

Employers Who Have Hired triOS Grads

Rogers Communications Inc.
Staples Business Depot
Best Buy
Pace Technical Services
Hamilton Police Services
Primus Canada
Hewlett-Packard Co.
Shaw Communications Inc.

Salary

79 %

Employment Rate*

$ 31

Average Wage/HR**

$ 48

High Wage/HR**

*Employment Rate based on 2018 contactable triOS graduates employed in a related field.

Source: workingincanada.gc.ca

NOC Code: 2281 - **Wage data rounded down to the nearest dollar. Local (or regional) income may vary. Last updated on Nov. 1st, 2019.

Program Details

Are you interested in wireless networking? Do you want to enroll in a program that provides certification and knowledge in network-related technologies? If so, then the Network Support Technician program is just right for you.

This program will provide general network configuration training, as well as help you learn how to configure network technologies such as Cisco routers and switches, network security, and wireless and mobile devices; you will also gain experience on how to manage IT-related projects within a corporate infrastructure.

Students enrolled in the program receive:

2 certification exam vouchers, available for an extra fee.
Software subscriptions for Microsoft Office, Microsoft Azure, Windows included in the tuition fee.

Successful graduates are eligible to write the following certification exams: CompTIA Network+, CompTIA Project+, Cisco CCNA (you have the option to purchase two certification exam vouchers to write the certification they wish to pursue).

Course Listings

A+

This course introduces the essential operating system skills required of a computer support technician, and covers the skills necessary to achieve the 1000-series A+ Certification (exams 220-1001 and 220-1002). More specifically, students learn how to use, configure, upgrade, troubleshoot and maintain computer hardware alongside the Windows family of operating systems, as well as basic configuration of Linux, MacOS, and mobile operating systems.

Career Management

Our Career Management program introduces students to the strategies and components of an effective job search, including self-marketing and awareness, skills inventory, job search tools and the job market. The Career Management course is delivered by our on-campus Career Services Team who are there throughout the job search to assist and mentor students towards achieving their ultimate goal of employment in their field of study. Our Team of Career Services Professionals maintain relationships in their communities with key employers and organizations that recognize the value triOS graduates have to offer. The skills learned throughout Career Management at triOS will continue to serve students in their job search as they navigate their new careers.

Network Administrator Internship

At the successful completion of the classroom hours of this program, students will be placed in a 240-hour internship at an outside organization. Students will have the opportunity to apply their new and developed skills in a real-world environment. Hosts include small, medium, and large organizations that have an Information Technology department, or organizations that provide technology and technology services.

Network, Mobile & Cisco Technologies

In this course students will learn the theory and concepts required to successfully administer and troubleshoot TCP/IP-based networks. Students will then expand their knowledge of TCP/IP-based networks by learning the configuration and support of mobile devices that use the ActiveSync protocol, as well as Cisco routers, switches and services. Additionally, In addition this course provides the conceptual foundation for later networking courses and introduces the concepts covered on the Comptia Network+ certification exam (N10-007) and Cisco Certified Network Associate (CCNA) certification exam (200-125).

Technology Management for IT Professionals

Communication as well as time and project management skills are vital for success in today’s IT industry. Through the use of examples, demonstrations, projects and group activities, students will examine various communication, time and project management strategies and techniques that are commonly used within the IT industry. Moreover, this course introduces students to the concepts necessary to achieve the CompTIA IT Project+ certification (PK0-004).

Windows 10 Administration

This course introduces the skills and knowledge necessary to install, configure, administer, and support Microsoft Windows 10. In addition, you will learn about the various tools for administering, configuring, and troubleshooting Windows 10, as well as how to deploy and upgrade to Windows 10, configure disks, users, drivers, printers, network interfaces and security. This course is a prerequisite for all other Microsoft courses and covers the material tested on the MD-100 and MD-101 certification exams required to obtain the Modern Desktop Administrator Associate (MDAA) designation.

Windows PowerShell Scripting

This course introduces students to the structure, function, and usage of Windows PowerShell for Windows administration. Students will learn how to use PowerShell to perform key system tasks as well as how to create and modify existing PowerShell scripts to automate system administration and provide reports.

Admission Requirements

– High school graduation diploma, or Mature Student Status (for more information please refer to the Program Outline at the top of this page or speak to your Education Consultant)

Career Quiz

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Success Stories

I am a student from triOS college. I should say that if you want to make the most beautiful future for yourself, then study at the right place with the right people, and amazing instructors that really put effort and time to make you understand; they help you graduate with great marks.

Sedighah A.

Graduated 2019