Medical Office Assistant

Diploma Program + Internship: 38 Weeks
Diploma Program only: 34 Weeks 


Because success in today’s healthcare world depends on having well trained employees who can multi-task to meet a variety of challenges, the triOS Medical Office Assistant program has been designed to provide students with all of the administrative and clinical knowledge and skills required for employment as a Medical Office Assistant.

During the program students learn to understand and use medical language; perform doctors’ general office procedures, prepare medical records, reports, case histories, correspondence and machine dictation; schedule and confirm medical appointments; receive and communicate messages for doctors and patients; initiate and maintain confidential medical files and records; prepare financial statements and handle billing procedures including medical billing, insurance, and other claim forms; promote safety and work in a safe manner; order supplies and maintain inventory; plan and initiate procedural set ups including those required for patient preparation and maintenance for supplies and equipment; perform simple diagnostic procedures such as vital signs; and collect patient specimens as required.

Strong focus is given to communication skills, Microsoft Office applications, accounting applications, the ability to multitask and prioritize, organizational and detail skills, professional telephone manner, confidentiality, interpersonal skills and being a team player.

Students receive:
  • 1 month internship!
  • Anatomy lab tour to the University of Guelph
  • CPR/First Aid Training
  • Medical Office Practical Skills Workshop (Exclusive to triOS students) 
  • Training on electronic healthcare records 
  • Microsoft Office, Microsoft Imagine Standard and Windows are included in the program fees


Medical Office Assistants work in doctors’ offices, hospitals, medical clinics, pharmaceutical companies, government health agencies and a variety of other medical office settings. They are integral members of the health care delivery team and perform many administrative and some basic clinical procedures.

Typical Job Titles include: Medical Office Assistant, Medical Secretary, Medical Billing Clerk, Medical
Billing Secretary, Medical Office Administrator, Medical Receptionist, Clinical Assistant, Ward Secretary and Booking Clerk. Note: Some career and education options may require advanced degrees, further training or experience.

Are You Career Training Ready? Find Out!Take the triOS “Medical Office Assistant Readiness Quiz”

  • Grand River Hospital
  • Hamilton Community XRay & Diagnostic
  • Toronto General Hospital
  • Stratford General Hospital
  • Region of Waterloo
  • Living Arts Medical Centre
  • Hamilton General Hospital
  • Canadian Red Cross
  • And many more..

Average Wage ($/hr)  - $21.63
High Wage ($/hr)        - $28.85



High School Graduation Diploma or Mature Student Status (18 years of age and academic achievement assessment passed). Passing score on the triOS entrance assessment. Demonstrated fluency in English (oral and written). 

NOC CODE: 1243



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