Medical Office Assistant
Gain specialized knowledge of medical terminologies and medical office skills, and become a crucial part of the healthcare industry.
About The Program
Students of the Medical Office Assistant diploma program have additional learning opportunities in subjects such as Phlebotomy. They will also take a tour of the anatomy lab at the University of Guelph.
As a Medical Office Assistant graduate, you will qualify for positions such as: Medical Office Assistant, Medical Secretary, Medical Billing Clerk, Medical Billing Secretary, Medical Office Administrator, Medical Receptionist, Clinical Assistant, Ward Secretary, and Booking Clerk.
Note that some career options may require advanced degrees, further training or experience.
Employers Who Have Hired triOS Grads
- Grand River Hospital
- Hamilton Community X-ray & Diagnostic
- Toronto General Hospital
- Region of Waterloo
- Living Arts Medical Centre
- Hamilton General Hospital
- Canadian Red Cross
*Employment Rate based on 2018 contactable triOS graduates employed in a related field.
NOC Code: 1243 - **Wage data rounded down to the nearest dollar. Local (or regional) income may vary. Last updated on Dec. 15, 2019.
Are you looking to merge your interest in administrative tasks and the medical field into a successful career? Join our Medical Office Assistant program and start your career in the growing healthcare industry. This program provides you with all the administrative and clinical knowledge you need to succeed.
During your time at triOS, you will learn to understand and use medical language; perform doctors’ general office procedures, prepare medical records, reports, case histories, correspondence, and machine dictation; schedule and confirm medical appointments; receive and communicate messages for doctors and patients; initiate and maintain confidential medical files and records; prepare financial statements and handle billing procedures including medical billing, insurance, and other claim forms; promote safety and work in a safe manner; order supplies and maintain inventory; plan and initiate procedural setups including those required for patient preparation and maintenance for supplies and equipment; perform simple diagnostic procedures such as vital signs; and collect patient specimens as required.
Strong focus is given to communication skills, Microsoft Office applications, accounting applications, the ability to multitask and prioritize, organizational and detail skills, professional telephone manner, confidentiality, interpersonal skills and being a team player.
Students enrolled in the program receive:
- 1-month internship.
- CPR/First Aid Training.
- Phlebotomy Workshop.
- Training on electronic healthcare records as well as PS Suite and MD Max.
- Software subscriptions for Microsoft Office and Windows included in the tuition fee.
Introduction to Accounting (using Sage 50)
Intermediate Accounting (using QuickBooks)
Anatomy, Physiology and Terminology
CPR and First Aid
Medical Office Assistant Clinical Procedures
Medical Office Assistant Internship (100 hrs)
Pathology and Pharmacology
Customer Service and Practice Administration
Introduction to Medical Transcription
– High school graduation diploma, or Mature Student Status (for more information please refer to the Program Overview at the top of this page or speak to your Education Consultant)
– Passing score in Entrance Assessment
– Demonstrated fluency in English (oral and written)
I can not say enough about this school! From the day I walked in, a nervous 44 yr old single mom, to the day I graduated as a Medical Office Assistant, the faculty at triOS were phenomenal! Not only did I earn my diploma, but I also gained new confidence, lifelong friendships, and a brand new career I love!!