Please be advised, triOS College is not affected by the strike. All of our nine campuses are open and classes are running AS SCHEDULED.

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COMMUNITY SERVICES WORKER

PROGRAM DETAILS

TYPE:Diploma
TIME:AM/PM
DURATION:39 - 47 Weeks
INTERNSHIP:Available
CAMPUSES:SpecificINQUIRE
NOC CODE:4212
PROGRAM OUTLINE

PROGRAM OVERVIEW

The purpose of the program is to prepare students with the necessary skills and academic knowledge to fulfill the role of a Community Services Worker. Community Services Workers refer clients to various social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, day care and other services.

They may also implement life skills workshops, substance abuse treatment programs, behaviour management programs and other community and social service programs under the supervision of social services or health care professionals. Community Services Workers may also counsel clients living in group homes and half-way houses, supervise their activities and assist in pre-release and release planning, as well as coordinate the volunteer activities of human service agencies, health care facilities and arts and sports organizations.

Students receive:

  • 2 month internship!
  • Official CPI: Non-Violent Crisis Intervention® (NVCI) Training
  • CPR/First Aid Training
  • Field trips to multiple community agencies
  • Microsoft Office, Microsoft Imagine Standard and Windows are included in the program fees

INCLUDED COURSES

Working with Addictions

Using a Canadian focus, students will learn how different substances of abuse work in the body and the brain. The course outlines multiple theories of addiction as well as treatment methods available in the Canadian healthcare system. Students will gain an analytical view of the addictions field in order to properly assess and plan for treatment.

Business Communication

This course is designed to enhance the components of written and verbal communication in the Community Service field. The course discusses topics related specifically to the job duties and requirements of a Community Service Worker working in agencies mandating documentation, case management, and workshop or seminar presentations.

Community Services in Canada

In this course students will be introduced to Community Services from a Canadian perspective. Students will cover topics that include: Theoretical and conceptual cases of Canadian Community Services Practice; Socio-Political factors influencing Canadian Community Services Practice, practice methods, service delivery and practice issues.

Counselling

In this course, students will look at interviewing strategies in counselling from a Canadian perspective. Students will be introduced to basic concepts of the Person-Centred model of counselling to help understand the theory and reasoning behind the use of interviewing counselling skills. Students will see realistic examples that illustrate concepts in action. The student will also participate in challenging exercises that promote skill development, conceptual understand and self-awareness. Students will learn about the Canadian Counselling Association and the Canadian Association of Social Workers Code of Ethics as well as counselling within a culturally diverse setting.

CPR and First Aid

Upon successful completion of this course, students will achieve the St. John's Ambulance Standard Level First Aid and Level C CPR.

Criminology

This course will focus on crime and criminal behaviour from a Canadian perspective. Topics include theoretical perspectives of criminal behaviour, the evolution of crime and criminal behaviour over time, and societal implications of criminality. Discussions will include current, Canadian examples of crime, as well as diverse sociological perspectives on criminal behaviour around the world.

Community Services Worker Internship (200 hrs)

At the completion of the in-class portion of this program, students are required to attend an 8 week Internship (minimum 200 hours) in a community or social service agency or organization.

The Canadian Family Dynamic

This course studies the Canadian family using a sociological, psychological and demographic approach. The course examines contemporary theoretical views central to understanding intimate groups, family groups and systems. The course provides the content and the knowledge necessary to understanding the modern Canadian family, including history and cultural diversity, same sex unions, Aboriginal families, economic changes, homelessness and other social trends. The course also addresses social policy regarding the family system.

Group Work & Human Relations

This course will highlight interaction processes and interdependence within various kinds of groups. With a focus on relationship building, trust, constructive controversies and problem solving, Group Work and Human Relations teaches the proper procedures in creating and maintaining positive, high functioning, cooperative learning groups in Human Services.

Introduction to Mental Health

Students will focus on the mental health system in Canada, including history and its current delivery. This course explores ethical and legal considerations in the mental health system & how to assess and intervene using the Recovery Model. The importance of community treatment, self determination and recovery based, consumer-led programming are the main focus of the course.

Lifespan Psychology & Development

In this section, students will study human development from infancy, childhood, adolescence, early, middle and late adulthood; and the end of life. Students will look at development from a Canadian perspective and the distinctiveness that being Canadian has on our development.

Research and Populations at Risk

In this course, students will research and understand the profile of the local community. Students will look at local history, geography, transportation, population characteristics, and employment, housing, education, health and welfare resources. They will learn about the High Risk Populations in Canadian society and look at programs for these specific target groups in a counseling context.

Psychology

Introducing the field of psychology, this course will define and explore concepts related to biology, perception, cognition, memory and learning. Students will explore how a person’s biology, personality and environment interplay to create unique individual beings in our world.

Sociology

Introduction to Sociology will complement information discussed in other Community Services Worker courses. Students will learn how the structural aspects of society will affect groups, populations and individuals. Topics discussed will include culture, diversity, religion, deviance, and popular trends in secular society.

ARE YOU CAREER TRAINING READY? FIND OUT!

A group of professional men and women giving a thumbs upTake a quick and easy quiz to find out more about yourself, your goals, and identify your strengths and social style. This quiz gives you suggestions for what career areas you might consider based on your likes and preferences. Give it a try now!

Take the Quiz

CAREER OPPORTUNITIES

Your career opportunities include a Support Worker, a Relief or Distress Centre Counsellor, a Group Home Worker, Addictions Worker, a Client Service Worker, an Outreach Worker and many other choices in various social, psychological and support organizations.
Note: Some career and education options may require advanced degrees, further training or experience.

EMPLOYERS WHO HAVE RECENTLY HIRED triOS GRADS

  • The Toronto District School Board
  • Community Living Ontario
  • YMCA
  • CMHA – Canadian Mental Health Association
  • Goodwill Toronto
  • The Salvation Army
  • HIV/AIDS Connection
  • McMaster Children’s Hospital
  • And many more..

SALARY INFORMATION

Average Wage ($/hr) - $21.92
High Wage ($/hr)       - $33.18

Source: workingincanada.gc.ca

ADMISSION REQUIREMENTS

High School Graduation Diploma or Mature Student Status (18 years of age and high school equivalency assessment passed). In addition, a Student Questionnaire must be completed; demonstrated fluency in English (oral and written) as well as a clear police check for those completing an internship are also required.

ENTRY TO PRACTICE

To secure employment in this field, you may be required to provide a Clear Criminal Police Check including a Vulnerable Sector Check.

RESOURCE ARTICLE: FIND SUCCESS WITH THE COMMUNITY SERVICES WORKER PROGRAM

Woman looking at books on a shelfDoctors and psychologists work in institutions, somewhat far removed from the troubles of day-to-day life. Even nurses are in short supply relative to their demand. That’s why Canada needs community service workers now more than ever.

They bridge the gap between institutions that offer help and the people outside of them who need help in their everyday lives. The future of healthcare simply does not exist without community service workers ...continue reading!

Discover a rewarding career in healthcare!
Contact triOS College now to book a free career consultation, simply fill out the form on this page to get started!