Information Technology Administrator

Make the switch to the growing Information Technology (IT) field through hands-on training and practical projects in small class sizes. Take one course at a time in logical order with this 58-week diploma program to ensure that you succeed in your educational goals.

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    Area of Interest is required
    In-Class: Instructor-led classes held in-person at one or more of our 8 campuses.
    Hybrid: Instructor-led classes on a set schedule held remotely on video over the Internet, with some courses delivered in-person at one of our 8 campuses.
    Remote: Instructor-led classes on a set schedule, held remotely live on video over the Internet.
    Online: Flexible schedule with a set weekly pace and the support of facilitators when you need it; delivered over the Internet.
    Preferred Method of Learning is required
    Campus is required
    Consent is required




    58 Weeks


    8 Weeks

    Program Outline

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    About The Program

    In this program, you can choose the courses you take from the following major areas of Information Technology: Desktop, Network, Windows Server, Database, Email, Mobile, Wireless, Linux and Security. You can pursue industry certification from CompTIA, Cisco, and Microsoft. Learn hands-on with real hardware and software alongside practical projects in small class sizes to ensure you’ll receive individualized help from instructors and quickly build the practical skills you need to be successful in the IT industry. You can also take advantage of an 8-week internship to gain real-world IT experience to make yourself job-ready by the time you graduate.

    Career Opportunities

    Depending on which courses you choose in the program, our Information Technology Administrator program qualifies you for a wide range of careers, including: PC Support Technician, Desktop Administrator, Windows 10 Administrator, Windows Server Administrator, Active Directory Administrator, Project Manager, Network Administrator, Cisco Administrator, Linux Administrator, Security Specialist, SQL Database Administrator, Email Server Administrator, Exchange Server Administrator, Wireless LAN Administrator, Cybersecurity Analyst, Cybersecurity Administrator and Penetration Tester.

    Employers Who Have Hired triOS Grads

    • Rogers Communications
    • Acer America Corporation
    • Compugen Spectra Energy Satellite
    • Bell Canada
    • Ricoh Canada Inc.
    • Wilfred Laurier University
    • University of Waterloo
    • Hewlett-Packard Co. 
    • Tech Alliance


    86 %

    Employment Rate*

    $ 41

    Average Wage/HR**

    $ 61

    High Wage/HR**

    *Employment Rate based on 2021 contactable triOS graduates employed in a related field within 12 months.


    NOC Code: 2171, 2172/21223, 2281/22220 - **Wage data based on NOC Code 2171 and rounded down to the nearest dollar. Average wage doesn't reflect the starting salary but represents the middle value between lowest to highest wages. Local (or regional) income may vary. Last updated in Dec 2022.

    Available Learning Options

    At triOS College, you can choose the learning option that meets your needs. This program is currently available in:


    Instructor-led classes held in-person at one or more of our 8 campuses.

    Information Technology Administrator

    Duration: 58 Weeks

    Internship: 8 Weeks

    Program Outline


    Instructor-led classes on a set schedule, held remotely live on video over the Internet.

    Information Technology Administrator

    Duration: 58 Weeks

    Internship: 8 Weeks

    Program Outline

    Program Details

    Did you know that information technology is one of the fastest growing fields in the technology industry? To meet the growing demand of employers, triOS has developed an Information Technology Administrator program to give students a kickstart in the field.

    The Information Technology Administrator program enables you to become qualified to implement and maintain computer systems, mobile devices, databases and more. In addition to Desktop and Network administration, students will receive training and gain experience in Windows Server, Database, Email, Mobile, Wireless, Linux and Security administration (depending on the courses chosen).

    Students enrolled in this program will receive:

    • 8-week internship for hands-on experience.
    • Certification exam vouchers including designations from Microsoft, CompTIA, and Cisco.
    • Microsoft Azure for Education is included in the tuition fee, which includes access to versions of Windows 10 and Windows Server, as well as Office 365.

    Students who successfully complete this program will be eligible to write certification exams leading to the following (depending on the courses chosen):

    • CompTIA A+, CompTIA Network+, CompTIA Project+, CompTIA Security+, CompTIA CySA+, CompTIA Linux+, Microsoft MDAA and Cisco CCNA designations.
    • Students are provided with certification exam vouchers to write the certifications they wish to pursue.
    Course Listings
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    Icon-Quiz-Small Created with Sketch. Installing & Configuring Windows Server
    The goal of this course is to provide individuals who have successfully completed an introduction to Windows with an in depth look at the different installation and configuration tasks necessary to manage Windows Server 2019. These tasks include Windows Server deployment, storage configuration, Hyper-V virtualization configuration, as well as fault tolerance, maintenance and monitoring.
    Icon-Quiz-Small Created with Sketch. Windows Server Administration
    This course focuses on the configuration of networking and network services within Windows Server 2019. More specifically, students will learn how to configure IPv4 and IPv6, manage IP addressing and DNS name resolution services, as well as provide for remote connectivity.
    Icon-Quiz-Small Created with Sketch. Configuring Advanced Windows Server Services
    This course configuration and administration Windows Server Active Directory. Moreover, this course covers the configuration and management of Group Policy, certificates and identity access on Windows networks.
    Icon-Quiz-Small Created with Sketch. A+
    This course introduces the essential operating system skills required of a computer support technician, and covers the skills necessary to achieve the 1100-series A+ Certification (exams 220-1101 and 220-1102). More specifically, students learn how to use, configure, upgrade, troubleshoot and maintain computer hardware alongside the Windows family of operating systems, as well as basic configuration of Linux, MacOS, and mobile operating systems.
    Icon-Quiz-Small Created with Sketch. Career Planning & Preparation - Level 1
    This module introduces tools for planning and preparing for a successful job search, so that students can maintain a career-focused approach throughout their education program. Students will learn how to research opportunities and network for industry contacts, and use appropriate etiquette when communicating with prospective employers. Students will identify their personal skills, values and preferences for the workplace, begin preparation of a professional resume, cover letter, thank you note and references. Class discussions on various self-management topics introduced in Student Success Strategies will round out this module, which is a pre-requisite for Career Planning and Preparation – Level 2.
    Icon-Quiz-Small Created with Sketch. Career Planning & Preparation - Level 2
    This module continues to build on the concepts and skills introduced in Career Planning and Preparation - Level I. Students will learn how to conduct an effective job search and identify various methods of applying for work with today’s technology. Students will create a personal list of “Top Employers” and target current industry opportunities, while finalizing their professional resume, portfolio and career correspondence. Students will learn to identify the different types and forms of interviews, practice responding to typical questions, and practice follow-up, evaluation and negotiation techniques they can use to ensure success. Self-management topics from Career Planning and Preparation - Level I will be reviewed, with a focus towards on-the-job success in both learner placements and post-graduate employment.
    Icon-Quiz-Small Created with Sketch. Database & SQL Fundamentals
    This course introduces students to the Structured Query Language (SQL) using Microsoft SQL Server 2016. More specifically, students will learn how to work with Microsoft SQL Server, perform SQL queries on sample databases, as well as create databases and manage the data within.
    Icon-Quiz-Small Created with Sketch. IT Administrator Internship (200 hrs)
    At the successful completion of the classroom hours of this program, students will be placed in a 200-hour internship at an outside organization. Students will have the opportunity to apply their new and developed skills in a real-world environment. Hosts include small, medium, and large organizations that have an Information Technology department, or organizations that provide technology and technology services.
    Icon-Quiz-Small Created with Sketch. Network & Cisco Technologies
    In this course, students will learn the theory and concepts required to successfully administer and troubleshoot TCP/IP-based networks. Students will then expand their knowledge of TCP/IP-based networks by learning the configuration and support of Cisco routers, switches and services. In addition, this course provides the conceptual foundation for later networking courses and introduces the concepts covered on the CompTIA Network+ certification exam (N10-007) and Cisco Certified Network Associate (CCNA) certification exam (200-301).
    Icon-Quiz-Small Created with Sketch. SQL Server Administration
    This course introduces the concepts and skills required to administer Microsoft SQL Server, including how to install/upgrade SQL Server, as well as create, manage, monitor, and optimize databases. Additionally, students will explore automation, security, replication, backup/restore, snapshots, log shipping and clustering.
    Icon-Quiz-Small Created with Sketch. SQL Server Design
    The course builds upon the concepts introduced in SQL Server Administration course. More specifically, it introduces the concepts & skills required to design, optimize and manage a Microsoft SQL Server solution on a variety of different platforms, including Linux and Azure.
    Icon-Quiz-Small Created with Sketch. Technology Management for IT Professionals
    Communication as well as time and project management skills are vital for success in today’s IT industry. Through the use of examples, demonstrations, projects and group activities, students will examine various communication, time and project management strategies and techniques that are commonly used within the IT industry. Moreover, this course introduces students to the concepts necessary to achieve the CompTIA IT Project+ certification (PK0-004).
    Icon-Quiz-Small Created with Sketch. Windows 10 Administration
    This course introduces the skills and knowledge necessary to install, configure, administer, and support Microsoft Windows 10. In addition, you will learn about the various tools for administering, configuring, and troubleshooting Windows 10, as well as how to deploy and upgrade to Windows 10, configure disks, users, drivers, printers, network interfaces and security. This course is a prerequisite for all other Microsoft courses and covers the material tested on the MD-100 and MD-101 certification exams required to obtain the Modern Desktop Administrator Associate (MDAA) designation.
    Icon-Quiz-Small Created with Sketch. Windows PowerShell Scripting
    This course introduces students to the structure, function, and usage of Windows PowerShell for Windows administration. Students will learn how to use PowerShell to perform key system tasks as well as how to create and modify existing PowerShell scripts to automate system administration and provide reports.
    Admission Requirements
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    – High school graduation diploma, or Mature Student Status (for more information please refer to the Program Outline at the top of this page or speak to your Education Consultant)
    – In addition to above requirements, all student must pass an entrance assessment.

    Career Quiz

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    Success Stories

    It was a wonderful experience. I am confident I can tackle any challenges coming my way. Thank you triOS!

    Charity M.

    Graduated 2015