IT Administrator Job Description

January 20th, 2023

Companies rely on an IT Administrator, also known as an Information Technology Administrator, to oversee their computer systems, networks, and security systems. Most companies depend on such a professional to keep their networks safe from viruses and potential threats and maintain the daily running of their network systems.

IT Administrator working on network systems With the advancement of technology, an IT Administrator plays a critical role in the success of a business.

Information Technology Administrator Job Description

Information Technology Administrators have many responsibilities depending on the company’s needs. Such requirements include upgrading and installing new hardware and software, backing up data, and performing data recovery when necessary. Also, they assist a company in improving computer systems to ensure its network’s efficiency.

An IT Administrator’s daily duties include:

  • managing ticket queues
  • determining departmental priorities
  • managing IT teams
  • resolving software and hardware issues
  • troubleshooting computer problems
  • monitoring email usage
  • changing passwords
  • monitoring the use of social media
  • designing and implementing efficient error reporting and feedback systems

Hence, IT Administrators should stay up-to-date on advancements and best practices in IT administration.

IT Administrator fixing network issues An IT Administrator troubleshoots computer problems such as software and hardware issues.

Jason Eckert, Faculty Head of Technology at triOS College, said, “In today’s digital world, IT Administrators configure and support a wide range of technologies within a diverse set of environments.” More specifically, he explained, IT Administrators work with different operating systems (Windows, Linux, and macOS) as well as configure, automate, secure, and manage a wide variety of different network, database, email, Web, and cloud technologies.

IT Administrator Skills

With technology advancing quickly and companies needing to keep up, having a skilled IT Administrator is crucial for a company to succeed. A successful IT Administrator must have the technical and personal skills that companies seek such as the following:

Technical Skills

  • Basic programming (includes certifications)
  • Training and experience with various operating systems
  • An understanding of and familiarity with hardware

Personal Skills

  • Attention to detail
  • Communication
  • Problem solving
  • Critical thinking
  • Both team-playing skills and the ability to work independently
  • Stability under pressure

Getting a network or employee back online quickly and monitoring for and assessing problems require strong personal skills and a broad, comprehensive technical knowledge.

IT Administrator Salary

According to Job Bank, the IT Administrator salary in Ontario usually ranges from $24 to $61 per hour. This means that the Information Technology Administrator salary in Ontario can vary from almost $50,000 to upwards of $126,000 per year. With the average hourly wage being $41, the median yearly Information Technology Administrator salary in Ontario is approximately $85,000. Salaries for IT Administrators vary based on their skill and experience level as well as their location in Ontario.

IT Administrator salary in Ontario

The median hourly IT Administrator salary in Ontario is $41. (Source: Job Bank based on NOC Code 2171)

How to Become an IT System Administrator

Turning into a successful Information Technology Administrator typically needs formal education and training such as a diploma program in Information Technology Administration. Choose a program that offers an internship opportunity where you can gain hands-on experience with real hardware and software. Gaining the skills and knowledge to perform the job thoroughly and with expertise will help you to become job-ready before entering the workforce.

“In today’s digital world, IT Administrators configure and support a wide range of technologies within a diverse set of environments.” – Jason Eckert, Faculty Head of Technology at triOS College

Are you interested in maintaining a company’s network, computer, and security systems? Do you enjoy analyzing technological issues and solving problems?

triOS College’s 58-week Information Technology Administration diploma program offers the opportunity to learn valuable skills in the IT administration field. Receive certifications in CompTIA Network+, CompTIA CySA+, Cisco, CCNA designations, and other training required for employment. Get hands-on experience in the field by taking part in an 8-week internship.

Explore triOS’s Information Technology Administration diploma program today and get started on a challenging and rewarding career in technology.